Common Questions About Hot Shot Hauling & Vehicle Logistics
You call us “The Transporters” because we don’t just drive trucks—we solve logistics problems. Whether you are a dealer needing a trade moved by 5:00 PM or a private buyer trying to get a non-running project home, here is how we make it happen.
Section 1: The Basics
Q: What exactly is "Hot Shot" trucking?
A: Think of Hot Shot as the “Special Forces” of trucking. Unlike massive 18-wheelers that wait days to fill a 9-car hauler before moving, we run smaller, agile setups (like our GMC 2500HD and 40ft Wedge trailer). This allows us to pick up one or two specific vehicles and drive them directly to the destination. It is faster, more personal, and perfect for time-sensitive loads.
Q: Why choose you over a big carrier or a broker?
A: When you hire a big carrier or a broker, you are often just a number in a database. You might wait weeks for a pickup. When you hire La Chingona Trucking, you are hiring Vanessa directly. You get the driver’s cell phone number, real-time updates, and the peace of mind that comes from knowing exactly who is strapping down your vehicle.
Section 2: The Process
Q: How does the transport process work?
A: It is a simple 3-step process:
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Get a Quote: Use the calculator on our website or call us. We agree on a rate and a schedule.
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The Pickup: We arrive at the location (dealership, auction yard, or driveway). We perform a thorough inspection, take photos of the vehicle’s condition, and load it safely.
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The Delivery: We drive directly to you. Upon arrival, we unload the vehicle, do a final inspection with you, and hand over the keys.
Q: Do I need to be present for pickup or delivery?
A: Ideally, yes. We prefer you (or a designated agent) to be there to sign the inspection report and hand over the keys. However, for Auction Pickups (Copart/IAA), you do not need to be there—we handle the gate release paperwork for you. For no-contact residential drops, we can arrange to leave the keys in a secure spot, provided payment has been made.
Section 3: Your Vehicle
Q: What if my vehicle doesn't run? (Inops & Salvage)
A: No problem. We are “The Transporters” for a reason—we have the equipment to handle it. Our trailers are equipped with heavy-duty winches to pull non-running vehicles safely onto the deck.
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Note: The vehicle must roll and steer. If it has no wheels or the steering is locked, please let us know before booking so we can bring the right dollies or forklift assist.
Q: Can I pack personal items in the car?
A: Legally, we are licensed to transport vehicles, not household goods. A few small items in the trunk are usually fine (at your own risk), but the car cannot be packed to the roof with boxes. Heavy items add weight that can cause DOT fines or damage the vehicle’s suspension during transit.
Q: Is my vehicle insured during transport?
A: Absolutely. We carry full commercial cargo insurance. From the moment we strap it down to the moment we unchain it at your driveway, your vehicle is covered against damage caused by carrier negligence or accidents.
Section 4: Booking & Payment
Q: When do I pay?
A: To secure your spot on our schedule, full payment is required upfront. We do not dispatch a driver until the invoice is paid in full. This ensures our time is reserved exclusively for your transport and prevents delays for other customers.
Q: Can I hold a spot and pay later?
A: Once we send your invoice, you have 24 hours to complete the payment. If payment is not received within that window, the spot will be released to the next customer in line, and you will need to rebook (subject to availability).
Q: What payment methods do you accept?
A: We accept all major Credit Cards, Debit Cards, Venmo and CashApp (payment plans are available through Klara and Affirm on our website). For established commercial accounts (dealerships with a contract), we can discuss net-terms on a case-by-case basis.
Q: What if I need to cancel?
A: If you cancel more than 24 hours before your scheduled pickup, we will issue a full refund. Cancellations made less than 24 hours before dispatch are subject to a $100 Dry Run Fee to cover the driver’s reserved time.
